Welcome to Golden Script. These Terms of Service ("Terms") govern your access to and use of goldenscript.store (the "Website") and all products and services provided by Golden Script.

By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our Website.

1. About Golden Script

Golden Script is an online retailer specializing in personalized jewelry, custom name rings, and related accessories.

Our mission is to provide customers worldwide with beautifully crafted, meaningful jewelry while delivering an exceptional online shopping experience.

Business Information:

Website: https://goldenscript.store

Email: support@goldenscript.store

Phone: +1 604 816-2122

Business Address:
964 32nd Ave W
Vancouver, BC V5Z 2K2
Canada

2. Acceptance of Terms

By visiting our Website, creating an account, purchasing products, or otherwise using our services, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.
• You have the legal capacity to enter into binding agreements.
• You agree to comply with these Terms and all applicable laws and regulations.

3. Products and Services

Golden Script offers personalized jewelry and other accessories through our online store.

We make every effort to display products, colors, finishes, materials, and customization options as accurately as possible. However, due to differences in device displays and lighting conditions, actual products may vary slightly from images shown on the Website.

Product availability may change without notice.

We reserve the right to discontinue or modify products at any time.

4. Personalized Orders

Many of our products are custom-made according to the personalization information you provide.

You are responsible for ensuring that:

• Names are spelled correctly.
• Dates are accurate.
• Symbols and characters are entered correctly.
• Personalization details are reviewed before completing your order.

Golden Script is not responsible for customer-submitted spelling or formatting errors once production has begun.

5. Pricing

All prices displayed on the Website are listed in the applicable currency shown at checkout.

Prices may change without prior notice.

The price charged for your order will be the price displayed at the time your purchase is completed.

Although we strive for accuracy, pricing errors may occasionally occur. If an obvious pricing error is identified, we reserve the right to cancel the affected order and issue a full refund.

6. Payment

We accept secure payment methods offered during checkout.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method.
• The payment information provided is accurate and complete.

Orders will not enter production until payment has been successfully processed.

7. Order Confirmation

After placing an order, you will receive an order confirmation email.

This email acknowledges receipt of your order but does not constitute acceptance.

Golden Script reserves the right to refuse, cancel, or limit any order at our discretion, including orders involving:

• Pricing errors
• Suspected fraud
• Unauthorized payment activity
• Product availability issues
• Violation of these Terms

If your order is canceled after payment has been processed, a full refund will be issued.

8. Shipping

We proudly offer Free Worldwide Shipping on all eligible orders.

Estimated delivery time is 7–10 business days, excluding production time for personalized products.

Delivery estimates are not guaranteed and may be affected by customs inspections, weather conditions, carrier delays, or other circumstances beyond our control.

More detailed shipping information is available in our Shipping Policy.

9. Returns and Refunds

Customer satisfaction is important to us.

Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Certain personalized items may have return limitations due to their custom nature.

Please review our Return & Refund Policy for complete details.

10. Intellectual Property

All content available on this Website, including but not limited to:

• Logos
• Product designs
• Product photographs
• Text
• Graphics
• Icons
• Website layout
• Branding
• Digital content

is the property of Golden Script or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

11. Acceptable Use

You agree not to:

• Use the Website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with Website functionality.
• Violate the rights of other users.
• Submit false or misleading information.
• Engage in fraudulent transactions.

Violation of these Terms may result in suspension or termination of access.

12. User Accounts

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting access to your account.
• All activities conducted under your account.

Please notify us immediately if you suspect unauthorized account activity.

13. Limitation of Liability

To the fullest extent permitted by law, Golden Script shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the Website.
• Product delays.
• Service interruptions.
• Technical issues.
• Loss of data.
• Loss of profits.
• Third-party carrier delays.

Our maximum liability shall not exceed the total amount paid for the applicable order.

14. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

While we strive to provide accurate product information, we do not guarantee that all descriptions, images, pricing, or other Website content will always be complete, accurate, or error-free.

We reserve the right to correct errors at any time without prior notice.

15. Privacy

Your privacy is important to us.

Information collected through the Website is handled in accordance with our Privacy Policy.

By using our services, you consent to the collection and processing of your information as described therein.

16. Third-Party Services

Our Website may contain links to third-party websites or services.

Golden Script is not responsible for the content, policies, or practices of any third-party websites.

Access to third-party services is at your own risk.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate courts located in British Columbia, Canada, unless otherwise required by applicable consumer protection laws.

18. Changes to These Terms

Golden Script reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on the Website.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Golden Script

Website: https://goldenscript.store

Email: support@goldenscript.store

Phone: +1 604 816-2122

Business Address:
964 32nd Ave W
Vancouver, BC V5Z 2K2
Canada

Thank you for choosing Golden Script. We appreciate your trust and are committed to providing quality personalized jewelry, secure shopping, and outstanding customer service.