Contact

We'd Love to Hear From You

At Golden Script, providing exceptional customer service is one of our highest priorities. Whether you have questions about your order, personalized designs, shipping, returns, or general inquiries, our support team is here to help.

Customer Support

Website
goldenscript.store

Email
support@goldenscript.store

Phone
+1 604 816-2122

Business Address
964 32nd Ave W
Vancouver, BC V5Z 2K2
Canada

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)

Saturday
10:00 AM – 4:00 PM (Pacific Time)

Sunday & Public Holidays
Closed

Response Time

We aim to respond to all customer inquiries within 24 business hours. During holidays or peak shopping seasons, response times may be slightly longer, but we always work hard to assist you as quickly as possible.

Order Support

If you're contacting us regarding an existing order, please include:

• Your order number
• The email address used for the purchase
• A brief description of your inquiry

This helps us assist you more efficiently.

Our Commitment

Your satisfaction is our priority. From the moment you place your order until your personalized jewelry arrives, we're committed to providing a seamless shopping experience backed by professional customer service, secure transactions, and reliable worldwide delivery.

Thank you for choosing Golden Script—where every piece is crafted to celebrate your unique story.